Depending on the quantity and weight of the products ordered, the chosen method of payment and your own preferences, you may select one of the following methods of delivery:

• Fastest and safest:
  Courier – delivery is made by the professional courier company. When you select courier delivery you have the convenience and confidence of knowing that your order will reach you on time and for a reasonable price. You will also receive an e-mail with a link to a page where you can check where your package is at any time.
• Cheapest:
  The Polish Post Office is the cheapest delivery option. Your order can be posted as either a priority or economy package.
• Easiest:
  The easiest way to collect ordered goods is in person – come to us at ul. Fredry 10, Targowisko Miejskie, Pawilon, 43-143 Lędziny, PL. The store’s opening hours can be found on the Contact tab. When collecting goods in person you don’t pay any additional costs.

Cost of delivery

The total cost of delivery of an order will be displayed after you have added products to your basket and chosen your preferred method of delivery and payment – in the summary you will see the precise amount payable. Below is a list of standard costs of delivery, together with approximate delivery times:

Note: The cost of delivery may be higher in the case of products with non-standard dimensions and/or large weight.

European shipment

We send parcels to all European Union countries as well as Norway, Switzerland and Iceland, as well as to other European countries.

International shipments are sent via the DPD courier company or via Poczta Polska cooperating in this respect with the post offices of individual countries.

European shipment within the European Union does not involve additional fees and customs procedures.

European shipment to Norway, Switzerland or Iceland may involve additional fees and customs procedures.

Shipments that we send to Norway, Switzerland and other countries outside the European Union are subject to customs clearance. The average delivery time is 2-3 business days, which may result in longer delivery times. The costs of customs fees are borne by the importer (customer) and they are not included in the shipping cost.

When ordering goods to a country where customs clearance is required, we do not incur any customs fees. Their payment is the responsibility of the customer.

In relation to goods ordered to countries outside the European Union, the Customer, as the importer of the goods, is obliged to complete all customs formalities in order to collect the parcel. The customer is obliged to check whether the product is authorized for sale in the country to which the delivery is to be made. In the event of failure to comply with this obligation, we are not responsible for the inability to complete the delivery to the customer.

If for some reason the goods are not sent back and sent back to us, then you should be aware that the refund for the customer will be reduced by the costs of storing the goods at the border and its return shipping, which we will be forced to bear. These costs can be up to 10 times the cost of posting a shipment.